Scriptural Tools For Reaching The Crestfallen
Proverbs 25:20 (NIV)

20 Like one who takes away a garment on a cold day,
or like vinegar poured on a wound,
is one who sings songs to a heavy heart.

Proverbs Club Commentary

Trying to cheer up a despondent person is counterproductive.

Start with listening, prayer, and scripture.